Many businesses have a global reach and provide products or services to customers around the world. It is important to effectively manage your interaction with your international customers. When you cannot travel a long distance to meet your customers in person, technology becomes essential. Differences in time zones can make it difficult to stay abreast of what your international customers need with respect to your business. You can use the Internet for online meetings. Videoconferencing is also very helpful. For example, you might get a group of customers in another country to appear … [Read more...]